Storage and Backups

The question is not if disaster will strike, but when.
Are you prepared for a hardware failure, natural disaster, or ransomware attack that could encrypt or delete your critical data? Our services are built to give you peace of mind and the assurance of rapid recovery. 

•  Design and implementation: We will design and deploy a Synology solution specifically tailored to your business needs. We handle everything from network attached storage (NAS) selection to network configuration, ensuring a seamless and efficient implementation.
  • Customized strategy: We assess your unique data protection needs to create a storage and backup plan that fits your business goals; we will design a multi-layered solution that balances performance, cost, and security.
  • Seamless setup: Our team takes care of the installation and configuration, so you can focus on your core business operations.

• High availability (HA) and redundancy setups: Don't let hardware failures cause costly downtime. Our High Availability solutions use two Synology servers to create a failover cluster, guaranteeing uninterrupted access to your data and applications.
  • Automatic failover: If the primary server malfunctions, the passive server takes over automatically, with no manual intervention required.
  • Real-time replication: Your data is continuously mirrored between the active and passive servers, ensuring full data synchronization.

• Ransomware protection: Ransomware attacks are a constant and evolving threat. Your backups are often the first target, and if compromised, they render recovery impossible without paying the ransom. We go beyond basic backups with a multi-layered defense.
  • Isolated storage: We segment your backup infrastructure from your production network to prevent ransomware from spreading to your recovery data.
  • Immutable snapshots: We leverage technology that makes your backup data "write-once, read-many" (WORM) by creating point-in-time recovery points that cannot be altered or deleted by an attacker.
  • Endpoints backup: Centrally manage and protect data across all your endpoints, servers, and virtual machines with the peace of mind of having instant restoration and deduplication.
  • Best practices: We configure security settings like auto block, account protection, and multi-factor authentication (MFA) to harden your system against brute-force attacks.
  • Regular testing and verification: A backup is only as good as its restore. We regularly test your backups to ensure they are uncorrupted and can be restored quickly.

• Disaster recovery and business continuity: Be prepared for the worst-case scenario with a solid disaster recovery and business continuity plan. We help you use replication tools to mirror your data off-site to a secondary NAS or to the cloud.
  • Near-instant recovery: With options like snapshot replication and Virtual Machine Manager, you can minimize your Recovery Time Objective (RTO).
  • Off-site replication: Ensure your business can recover from a localized disaster, such as a fire or flood, by replicating data to a remote location.

• 3-2-1 Backups: The 3-2-1 backup rule is a foundational best practice for data protection.
  • 3 copies of your data: We ensure you have your original production data and at least two additional copies.
  • 2 different storage media: Your backups are stored on at least two different storage media, such as local storage and the cloud, to protect against a single point of failure.
  • 1 copy offsite: We ensure one backup copy is stored in a separate, secure location, far from your primary site. This is often achieved via secure cloud storage or a remote NAS.

• Maintenance support: Our relationship doesn't end with implementation. We provide ongoing, proactive maintenance and remote support to ensure your system is always running optimally.
  • Proactive Support: We handle all patches, updates, and maintenance, freeing your team to concentrate on core business tasks.
  • Regular logs review: Our technicians regularly review notifications and system logs to identify anomalies, diagnose potential issues, and optimize performance, ensuring your system operates at peak efficiency.
  • Security scans and checks: We perform regular security scans to identify vulnerabilities, monitor for suspicious activity, and ensure your system is protected against evolving cyber threats.
  • Storage health checks: We ensure data integrity and proactively monitor the health of your storage drives to anticipate and prevent potential failures.
  • Intelligent system monitoring: We remotely monitor your entire fleet of Synology devices, gaining real-time insight into system health, performance, and security data. Your systems will be configured to notify our team instantly about potential issues, so we can take action immediately—often before you even notice a problem.