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Our hourly rate for IT Consulting is $165.00. There is a 1-hour minimum purchase, non-refundable, which must be paid prior to scheduling an appointment. Any work performed hourly is billable work, including phone or e-mail support or research and documentation for customer.
Our project-based rates for infrastructure or cabling services vary depending on the project's complexity.
Any work performed on U.S. holidays or requested as an emergency will be treated as an urgent incident and billed at $330 per hour, with a 2-hour minimum charge payable before work begins.
All on-site jobs require a non-refundable 2-hour minimum payment that must be paid in full to secure your appointment. This payment covers the first two hours of work performed.
We want to ensure you get the best return on your investment. Please advise us if you have a cap on the number of hours so we can propose the most effective approach.
Estimates are provided at no charge and can be given upfront, contingent upon a clearly defined scope of work. If we require more information to provide an estimate, you can expect a response from us within 24 hours. A formal quote, which provides an exact cost, will be prepared after this initial estimation .
We provide simple, no-charge quotes for standard items or services. For example, a single product with a defined price, such as: "Network switch 1 x $750".
For detailed or custom solution proposals that require significant research, planning, or a time investment beyond 30 minutes, we will bill you at our regular consulting rate. If you decide to move forward with us, this charge will be deducted from your final bill.
To provide the most accurate quote for your complex project, we require a preliminary on-site survey covering up to 2 hours. Any additional time will be billed at our consulting hourly rate. An invoice for the additional time will be issued and must be paid upon receipt before the survey can continue beyond the initial 2-hour period.
Payment is required in full for projects under $5,000 before work can begin. We will confirm your project's start date as soon as payment is received. We look forward to building a long-term business relationship.
For invoices exceeding $5,000, we accept up to 2 installments, with the payment schedule and terms detailed in the project’s scope of work.
All payments are non-refundable once services have commenced, which includes, but is not limited to, the procurement of equipment and initial installation or configuration.
All invoices will be due upon receipt.
Payment methods and fees:
ACH Bank Transfer: maximize your value with ACH bank transfers, our fee-free payment option.
Flexible financing with Affirm: buy now and pay later with a payment plan that fits your budget. You’ll see the total cost and terms upfront, with no hidden or late fees. Get a real-time approval decision, and check your eligibility without impacting your personal credit. Payment plans typically range from 3 to 36 months, with rates as low as 0% APR depending on your credit profile and the financing program. Valid for transactions up to $20,000. A 2.99% Affirm processing surcharge will be added to your invoice.
Check (Existing Clients): we accept check payments from clients with a long-standing payment history.
For hourly work, our services are provided without a formal warranty. Our commitment is to deliver high-quality professional service for the time and materials you purchase.
Our core business is the delivery of services. The client retains the option to either procure the required equipment independently or to have us supply it. If we provide the equipment, our involvement in warranty claims or returns is limited to assisting with the manufacturer's or vendor's standard terms and conditions. All warranty claims, repairs, or returns for equipment provided by the Client are the sole responsibility of the Client. This includes, but is not limited to, shipping, labor, and all other associated charges.
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